Privacy Policy

Last Updated: October 29, 2026

Lakeside Design Group (“LDG,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, lakesidedesigngroup.com.

1. Information We Collect

When you contact Lakeside Design Group through our website, we may collect the following information:

  • Your name, email address, and telephone number.
  • Your property or project address, if provided.
  • Information about your proposed landscape project, including project type, anticipated budget, and timeline.
  • Property surveys, drawings, photographs, and other documents you voluntarily upload.
  • Any additional information you choose to include in your inquiry.

Our website may also collect certain technical information, including IP addresses, browser information, and website activity data, for security, functionality, and spam prevention.

2. How We Use Your Information

We use information submitted through our website to:

  • Respond to inquiries and requests for information.
  • Evaluate potential landscape design and consulting projects.
  • Communicate with homeowners, design professionals, contractors, and other prospective clients.
  • Prepare proposals and provide requested services.
  • Coordinate design and construction-related activities when appropriate.
  • Maintain website security and prevent fraudulent or automated submissions.
  • Maintain necessary business records.

We use the information you provide primarily for communication and business purposes related to Lakeside Design Group.

3. Project Information and Uploaded Documents

Visitors may voluntarily submit property surveys, drawings, photographs, or other project-related documents through our inquiry form.

These materials are used to help us understand the property, evaluate the proposed project, and determine how we may assist.

Submitted documents may be reviewed by Lakeside Design Group and, when appropriate for an authorized project, shared with relevant design professionals, consultants, or contractors.

We do not intentionally publish submitted project documents or personal information on our website without appropriate permission.

Please avoid submitting sensitive personal or financial information that is unnecessary for your inquiry.

4. Sharing Your Information

Lakeside Design Group may share information with trusted service providers that support our website, communications, and business operations.

These may include:

  • Website hosting and maintenance providers.
  • Form processing and email service providers.
  • Website security and spam prevention services.
  • Professional consultants or project partners when relevant to your inquiry or project.

We do not disclose personal information to unrelated third parties for their independent marketing purposes.

We may also disclose information when reasonably necessary to comply with applicable law, protect our rights, or address security concerns.

5. Website Forms and Security

Our website uses WordPress and Forminator to receive and process inquiries.

We also use Cloudflare Turnstile to help distinguish legitimate visitors from automated submissions and protect our contact form against spam and abuse.

Cloudflare may process technical information associated with verification requests in accordance with its own privacy practices.

For additional information, please refer to Cloudflare’s Turnstile Privacy Policy:

https://www.cloudflare.com/turnstile-privacy-policy/

6. Cookies and Website Technology

Our website and its supporting services may use cookies or similar technologies necessary for website functionality, administration, security, and spam prevention.

These technologies may help maintain website sessions, protect forms, and ensure the website operates correctly.

You can manage cookies through your browser settings. Disabling certain cookies or browser features may affect website functionality.

7. Data Storage and Retention

Information submitted through our website may be stored within our website’s form-processing system, associated uploaded-file storage, and business email accounts.

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, address disputes, or meet applicable legal obligations.

When information is no longer needed, we take reasonable steps to delete it or otherwise dispose of it appropriately, subject to applicable recordkeeping requirements.

8. Information Security

We use reasonable administrative and technical measures intended to protect information submitted through our website.

These measures include website security tools, spam protection, and access controls.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We encourage visitors not to submit unnecessary sensitive information through website forms.

9. External Websites

Our website may contain links to third-party websites, products, or services.

Lakeside Design Group is not responsible for the privacy practices or content of independently operated websites.

We encourage visitors to review the privacy policies of any third-party websites they access.

10. Your Privacy Choices

You may contact us to request information about personal data you have provided, ask us to correct inaccurate information, or request that we delete information we maintain about you.

We will review and respond to reasonable requests in accordance with applicable laws and legitimate business recordkeeping requirements.

To make a privacy-related request, please contact us using the information below.

11. Children’s Privacy

Our website is intended for individuals seeking landscape design and consulting services and is not directed toward children.

We do not knowingly solicit personal information from children through our website.

If you believe a child has submitted personal information to us, please contact us so we can review the matter.

12. Changes to This Policy

Lakeside Design Group may update this Privacy Policy periodically to reflect changes in our website, business operations, or applicable requirements.

Updates will be posted on this page with a revised date.

13. Contact Information

For questions regarding this Privacy Policy or the handling of your information, please contact:

Lakeside Design Group

Glen Ellyn, Illinois

Serving Chicagoland & Southwest Michigan

Email: todd@lakesidedesigngroup.com

Phone: 630.470.5490

Website: lakesidedesigngroup.com